The Village Academy

The Village Academy is a group of town, city and village schools that have joined together to provide the very best education for the children in our care and where we believe that education is very much a matter of the individual.

Visit Site

Home / School Links

Family Liaison


My name is Clare Butler and I am the family liaison officer(FLO)based at Lynsted and Norton primary school, working as part of the Village Academy.

My hours are Monday to Friday 8.30 am to 12.30pm.

You can contact me in many different ways. You can find me on the playground every morning from 8:40am, pop in to the office to see me, make an appointment or in some situations a home visit may be more appropriate.

You can also call me through the main office 01795 521362.

My role and what I can do for you.

My role is varied and diverse and can be flexible to suit the needs of parents and children.

I can offer support, advice and referral to outside agencies who can assist you in various ways. Each family’s needs will be different. I aim to provide early and preventative support so that issues within the home or school do not escalate. I can also signpost parents to various supporting agencies such as counselling and wellbeing services, financial and employment support and housing issues. Simply provide a listening ear when you may have concerns regarding your child’s educational social, physical and emotional wellbeing.

I hope to create better, more effective links for you and your children between home life and school. I aim to empower parents to be involved and continue to have an active role in their child’s educational development and wellbeing at school and beyond.

I hope to support parents and carers to access events and training held at the school and elsewhere to further enhance and support your parenting. Typical training courses such as the safe use of internet for children, managing behaviour and parenting courses. These courses are valuable and joining up for one does not mean that you are not parenting well already! Parenting in a modern world can be difficult, the immense pressure put on parents takes it tolls. These courses allow parents to get back to basics with their children and develop helpful strategies to parent effectively and consistently. Please feel free to chat to me about any concerns/needs or ideas you may have in relation to this and I will assist the best way I can. 

And finally, as a Parent myself I know how precious our children are and wish to build strong and positive relationships with you so that every child is happy and thriving to the best of their ability at school and at home. 

Please do not hesitate to get in touch if I can be of any further assistance.

Kind regards

Clare -  Family Liaison Officer

Parent / Teacher Consultations

We offer a parent/ teacher consultation every term to enable you to discuss your child’s progress and any concerns you may have.  Once a year, an annual report is produced which contains all of your child’s test scores and sets out targets for the next year. Children also have targets in English and Maths which are reviewed on a termly basis.

Parental help in school

We welcome all parents or grandparents who would like to help in the school. Please contact your child’s class teacher if you have any spare time.  In keeping with our Child Protection policies regular visitors will be subject to an Enhanced Disclosure Check.

Complaints Procedure

Parents are encouraged to contact the class teacher in the first instance should they wish to discuss any concerns; the Head of School is normally by appointment, to discuss any matters relating to the school. Should these avenues not resolve any matter satisfactorily then the CEO  and  the Chairman of the Governing Body can be contacted via the school. If you remain dissatisfied all parents have the legal right to contact the Secretary of State for Education. A copy of the Village Academy Complaints Policy can be found on the Village Academy website.